AI, SEO and Web Design for Service Area Businesses

Marketing Help From Real People Who Actually Respond

Good customer service shouldn’t be complicated. You should be able to reach your marketing team, get straightforward answers, and know the people working on your business actually care about helping you succeed. That’s the kind of relationship we work to build with every client, because we believe good marketing starts with good customer service.

As a small business owner, Big West Marketing is everything I look for in a B2B partnership: congeniality, professionalism, availability, and deliverance of a premium product! - Gregory Semones, Advanced Electrical Services

We Respond. You shouldn't have to chase down your marketing company. Our goal is to respond to calls and emails within 24 business hours, Monday through Friday, and website updates are handled as quickly as possible.

They were in constant communication, easy to get ahold of and helped with all design changes that I had for my website. - Oleg Bolotnyuk, Bright Line Electric

We Explain Things in Plain English. SEO, websites, Google, and online marketing can get technical quickly. You don't need to become an expert in any of it. We'll explain what we're doing, answer your questions, and help you understand your results without burying you in marketing jargon.

Our clients shouldn't have to worry about the technical side of their website. That's our job. We want to take that off their plate so they can focus on running their business. - Leah, Web Design Director

We Recommend What’s Right for Your Business. We’re here to help you make good marketing decisions, not push services you don’t need. Our recommendations are based on your business, your goals, and your situation. If we don’t think something makes sense for your company, we’ll tell you.

Very willing to help but also willing to give me my best options even if it doesn’t benefit their company. - Kai Brown, MK Electric

We Customize Our Approach. Your business, competition, market, and goals are different from the next company's. We take the time to understand your situation and build a strategy around what makes sense for your business.

This is NOT a cookie-cutter service. Every business and every market is different, so we take the time to understand each client and provide a fully custom approach. - Wendy Moon, SEO Director

You Know Who You’re Working With. We want to be the marketing team you can turn to when something comes up. Whether you need a website change, have a question about your SEO, or aren't sure what to do next, you know who to contact and you don't have to start from scratch explaining your business every time.

People love that we're a small team. Most of us have worked together for over a decade, and our clients get to know the actual people working on their website and marketing. - Joe Burnich, Owner

We’re a small, dedicated team based out of Missoula Montana. We have been doing this since 2009. That's a really LONG TIME in the Internet marketing world. We try to cut through the fluff to focus on stuff that actually works. And if we can’t help you, we’ll refer you to someone who can. We are looking for long-term relationships, not quick sales.

AI, SEO & Web Design for Electricians

In the past couple of years we have focused heavily on helping electrical contractors with their SEO and digital marketing so they can take their businesses to the next level. Our partnership with Jeff The 360 Electrician has been exciting! Not only have we helped his local business succeed online but we have been doing the same for his clients and followers as well. Check out these short videos to learn more!

I Have A New Business; Where Do I Start?

We get it. We work with a lot of new guys that are just kicking off a new service business. You have a lot on your plate and the online marketing can be confusing. There are so many options and it can get very expensive very fast. Here’s a step-by-step guide to get you on the right track:

Form Your Business Entity: Consult a local attorney to ensure legal compliance.
Create a Logo: Use 99 Designs for a professional brand look.
Get a Domain & Website: Secure your domain (Godaddy.com) and set up a quality website. Book a call here.
Set Up Google Business Profile: Essential for visibility on Google.
List on Other Platforms: Add profiles on Facebook, Yelp, BBB, Nextdoor, and Chamber of Commerce.
Encourage Reviews: Build credibility with Google reviews.
Add Visuals: Use photos and videos on your website and Google profile to engage visitors.

I’m Not Current On Internet Marketing.
What Can You Take Off My Plate?

No worries, we’ve got you covered! Our goal is to take all the website, marketing and technical stuff off your plate so you can focus on running your business. Here’s how we can help:

Online Marketing: We provide consulting that focuses only on what works to bring in more leads, phone calls and booked jobs for your business.
Search Engine Optimization (SEO): Our ongoing SEO services manages both your Google Business Profile and organic rankings to increase visibility, traffic and get the phone ringing.
Web Design: Our custom website packages are designed to not only look awesome, but bring in leads. Check out some examples here.
Web Hosting: Our managed hosting includes up to one hour per month of design updates, weekly backups, security updates, SSL certificate, firewall, and malware scanner to keep your site secure. You don't need to know what any of that means. We’ve got your back and have the technical details handled.

My Phone Stopped Ringing; What is the Problem?

We hear you—this can be a real concern. To figure out what’s going on, we’d need to dig into your specific situation. Here’s what we’d look at:

Current Marketing Efforts: What have you been doing for marketing up to this point? Are you relying solely on SEO, or are you using other methods like Ads and flyers?
Timing: How long has the phone been slow? Is this a temporary lull or a seasonal issue?
Website Issues: Could it be a problem with your website? Is it functioning properly and up to date?
Google Rankings: Have your rankings dropped? Is there a problem with your Google Business Profile?
Competition: Is there a new competitor in town impacting your business?

To really dig into these and other topics, let's jump on a call. Click HERE to get started.