When a customer sees your email, it’s the first impression of your business—sometimes before they even meet you. Sending quotes, invoices, or updates from a Gmail or Yahoo account might seem fine, but it can hurt your credibility. A professional business email (like yourname@yourbusiness.com) shows customers you’re serious and established.
It also helps in other ways:
- Legitimizes your Business – Looks more professional than free email addresses.
- Builds Trust with Customers – They feel more confident hiring you.
- Helps with Verification – Platforms like Google Business Profile often prefer this type of email instead of a Gmail or Yahoo account because it proves you own the domain tied to your business.
Your Options for Business Email
There are two main routes most small service businesses take: using GoDaddy or Google Workspace. Both work, but they have pros and cons.
GoDaddy Email
Pros:
- Chat and phone support (yes, real people you can talk to)
- Comes with Microsoft OneDrive for file storage
- They’ll help walk you through setup
Cons:
- Accessing your email on your phone can take a few extra steps
- Setup help can be a little clunky—calling is usually easiest
Pro Tip: When calling support (480-366-3549), have your customer number and support PIN ready.
To find them:
- Log in to your GoDaddy account
- Click your profile initials in the top right
- Click “View” next to PIN
- Verify your identity via email or phone
- Your customer number and PIN will appear on the next screen
Google Workspace Email
Pros:
- Independent from your website hosting or domain registrar (doesn't matter where you host or bought your domain)
- Smooth if you’re already using Google products like Docs, Drive, or Calendar
Cons:
- Support can be confusing if you’re not techy
- Most help comes from community forums or tutorials, not direct customer service
Setup Help: Google has step-by-step instructions here: Google Workspace setup guide
How Big West Marketing Can Help
We don’t sell or host email accounts, but we do help with the tricky setup parts.
If you need:
- DNS updates
- Domain verification
- Adding MX records
…we can take care of that. If your website is run through Cloudflare, we’ll need to make those updates for you anyway, so it’s often easiest to loop us in.
Bottom Line
A professional email isn’t just about looking good—it can actually help your business grow. Customers trust it, Google trusts it, and you’ll feel more confident running your business with the right setup. Whether you go with GoDaddy or Google, the important thing is making the switch.
